Relax Gaming expands its presence in Latin America
Relax Gaming has expanded its presence in the Latin American market by partnering with Chilean brand Betsala. With this collaboration, Betsala players will now have access to Relax Gaming’s top-performing titles.
This latest move in the LatAm region builds on Relax Gaming’s success, following its strong launch in Colombia in 2022.
Nadiya Attard, CCO at Relax Gaming, underscored the importance of collaborating with top-tier brands like Betsala to expand their presence in the LatAm market. She highlighted Betsala’s leading platform as instrumental in introducing Relax’s offerings to a broader audience.
Albert Bellavista, CEO at Betsala, stated that Relax Gaming’s content will significantly enhance engagement and enjoyment for their players.
The French ombudsman urges operators to move more quickly on suspending accounts
The French gambling ombudsman Médiateur des Jeux has released its annual report in collaboration with the regulatory body L’Autorité Nationale des Jeux (ANJ). The report criticises gambling operators for delaying or rejecting requests to suspend accounts.
Honorary magistrate Denys Millet urged operators to promptly implement suspension measures when a player does not respond to prevention messages, evades contact attempts, or exhibits a significant increase in deposits and bets, indicating a loss of control.
The report noted that the number of addiction-related referrals remains low compared to the number of problem gamblers. It also highlighted a rise in complaints about account closures from players who do not see themselves as problem gamblers.
Additionally, the report recommended guidelines for refunding player accounts in cases of suspected fraud. It emphasised that while suspicions regarding document authenticity can justify account closure, operators must provide specific factual reasons if they choose to confiscate deposits. Furthermore, any suspicious activity should be reported to the financial tracking unit, TRACFIN.
Wazdan collaborates with SG8 for its debut in the Philippines
Wazdan, in collaboration with SG8, has made its debut in the Philippines, making a new step towards expanding its global presence. This partnership not only broadens Wazdan’s reach but also enriches SG8’s gaming offerings for its Filipino players.
As part of this agreement, SG8 will integrate 46 Wazdan games into its operator platform.
Radka Bacheva, Head of Sales at Wazdan, highlighted the potential of the Philippine iGaming market. She emphasised Wazdan’s commitment to delivering top-notch gaming experiences and expressed confidence in the success of this partnership with SG8.
Heng Chin Sheng, CEO of SG8, recognised Wazdan’s reputation for innovative slots and expressing confidence in their appeal to Filipino players.
In Q1, the Gross Gaming Revenue in the Philippines surged by 18.5%
The Philippine Amusement and Gaming Corporation (PAGCOR) revealed a significant surge in the country’s gross gaming revenues (GGR) for the first quarter of the year, totaling PHP 81.70 billion. This marks a 18.54% increase compared to the same period last year, when revenues stood at PHP 68.92 billion.
Alejandro H. Tengco, Chairman and CEO of PAGCOR, underscored the remarkable performance of the Electronic Games (E-Games) sector, which brought PHP 22.5 billion. This figure is more than six times the revenue recorded in the first quarter of 2023.
Mr. Tengco emphasised how gaming technology and the widespread use of mobile devices are not only influencing our daily lives but also our entertainment preferences. He expressed confidence in the E-Games sector, stating that its continued success exceeds expectations. Acknowledging the evolving role of technology in shaping various aspects of our lives, including entertainment and business, Mr. Tengco asserted that the future of gaming lies in this sector.
Despite declines in certain segments, the total GGR for the first quarter of 2024 surpassed the previous record set in the last quarter of 2023, reaching PHP80.12 billion.
Wazdan makes partnership with SuperSport in Croatia
Wazdan has strengthened its presence in Croatia by securing a new partnership with operator SuperSport. This expansion comes shortly after Wazdan’s recent entry into the Croatian market through a deal with PSK.
Under the terms of this latest agreement, a list of Wazdan’s games will become available on SuperSport’s platform, with additional titles to be added in the future.
With over two decades of experience in the industry, SuperSport will play a key role in advancing Wazdan’s growth strategy in the Balkans region.
Radka Bacheva, Sales and Business Development representative at Wazdan, highlighted the Balkans as a key growth market in Europe. She emphasised Wazdan’s commitment to delivering engaging gaming experiences through its innovative features and dynamic titles.
Robert Milic, Head of Games at SuperSport, underscored the value that Wazdan’s features and games bring to their platform. As a leader in the Croatian market, SuperSport aims to maintain top-quality content, and partnerships with providers like Wazdan contribute to achieving this goal.
